What's Covered

A Cinch Home Warranty is an annual service agreement that helps cover the cost of repairs and replacements of major appliances when mechanical breakdowns occur due to everyday wear and tear.

Appliance Plus Plan:

• Covers your most important appliances including your refrigerator, washer and dryer, built-in microwave, cooktop, diswasher more (see service agreement for more detailed information).
• Up to $10,000 in total coverage per year, with up to $3,000 max per appliance per year.
• 180-day workmanship guarantee on all covered repairs.
• 24/7 assistance by calling Cinch’s toll-free number or by going online at my.cinchhomeservices.com.
• $120 per claim deductible for covered items (appliances only).
• Surge Protection - $0 Deductible: ​Reimbursement of up to $500 a year in surge protection. The average home has about 20 power surges every day. That’s why it’s so important to protect your budget when a surge destroys your computer, TV, printer, tablet [fridge, A/C, dishwasher] basically anything that’s plugged in valued at $100 or more.
• Outside Lines: Covers exterior gas, water, and sewer lines. (See T&C’s for more detailed information.)
  • Sewer - $3000/yr. cap limit
  • Water – $2000/yr. cap limit
  • Gas - $2000/yr. cap limit

 

Complete Home Plus Plan:

• Covers your heating, A/C, electrical and plumbing, and appliances. (See T&Cs for more detailed information.)
• Covers rust and corrosion, water sediment and other unknown pre-existing conditions.
• Unlimited number of claims up to $10,000 a year with a $5,000 per claim aggregate. Certain items may have cap limits which are outlined in the terms and conditions.
• $25 credit you can use towards A/C filters.
• Up to $50 reimbursed if you lock yourself out of your home and need locksmith services. One claim per 12-month period.
• 180-day workmanship guarantee on all covered repairs.
• 24/7 assistance by calling Cinch’s toll-free number or by going online at my.cinchhomeservices.com.
• $120 per claim deductible for covered items (appliances only).

• Surge Protection - $0 Deductible: Reimbursement of up to $1,500 a year in surge protection. The average home has about 20 power surges every day. That’s why it’s so important to protect your budget when a surge destroys your computer, TV, printer, tablet [fridge, A/C, dishwasher] basically anything that’s plugged in valued at $100 or more.
• Outside Lines: Covers exterior gas, water, and sewer lines. (See T&C’s for more detailed information.)
  • Sewer - $3000/yr. cap limit
  • Water – $2000/yr. cap limit
  • Gas - $2000/yr. cap limit

 

​Complete Home Premium Plan:

• Covers your heating, A/C, electrical and plumbing, and appliances. (See T&Cs for more detailed information.)
• Covers rust and corrosion, water sediment and other unknown pre-existing conditions.
• Unlimited number of claims up to $10,000 a year with a $5,000 per claim aggregate. Certain items may have cap limits which are outlined in the terms and conditions.
• $25 credit you can use towards A/C filters.
• Up to $50 reimbursed if you lock yourself out of your home and need locksmith services. One claim per 12-month period.
• 180-day workmanship guarantee on all covered repairs.
• 24/7 assistance by calling Cinch’s toll-free number or by going online at my.cinchhomeservices.com.
• $120 per claim deductible for covered items (appliances only).
• Surge Protection - $0 Deductible: Reimbursement of up to $2,500 a year in surge protection. The average home has about 20 power surges every day. That’s why it’s so important to protect your budget when a surge destroys your computer, TV, printer, tablet [fridge, A/C, dishwasher] basically anything that’s plugged in valued at $100 or more.
• Outside Lines: Covers exterior gas, water, and sewer lines. (See T&C’s for more detailed information.)
  • Sewer - $3000/yr. cap limit
  • Water – $2000/yr. cap limit
  • Gas - $2000/yr. cap limit

• HVAC Preventive Maintenance (PM) - $0 Deductible

  • ​Enhances the life of the HVAC unit, increases peak performance, and reduces the risk of costly repairs.

  • Service includes:

    • ​One (1) professional inspection, tune-up, testing for the covered A/C (cooling) unit to be scheduled February 15 through May 15.

    • One (1) professional inspection, tune-up, testing for the covered heating unit to be scheduled August 15 through November 15.

  • This is a maintenance check only and does not include a deductible.  Any service recommended by the preventive maintenance check is the responsibility of the customer.  Teh PM benefit does not include HVAC repair/replacement coverage.

The HVAC Preventive Maintenance (PM) benefit reduces the risk of costly repairs. Maintenance ONLY - service requests do not include a deductible.

 

The PM benefit pays for the labor for the service provider to complete the preventive maintenance checklist (See T&C for the complete checklist). This benefit does not cover repairs or replacements, if a repair is indicated by the preventive maintenance check the customer can submit a claim. In the event the customer has the service provider do work outside of the checklist, the plan is not responsible for any costs associated, and the service provider will be responsible for collecting payment directly from the customer for services performed outside of preventive maintenance checklist.

 

The PM benefit included with the “premium” plan includes:

• One (1) professional inspection, tune-up, testing for the covered A/C (cooling) system to be scheduled February 15 through May 15.
• One (1) professional inspection, tune-up, testing for the covered heating system to be scheduled August 15 through November 15.
• PM benefit does not include HVAC repair/replacement coverage.

 

Professional inspection, tune-up, testing list:

• Check and clear primary and secondary condensate lines and pans. 
• Inspect evaporator coil if accessible. 
• Inspect condenser coil. 
• Check system operating pressures (Refrigerant Levels) 
• Test temperature rise and drop of furnace, A/C and heat pump. 
• Check belts and pulleys, adjust if needed. 
• Lubricate motors if oil ports are accessible. 
• Inspect filter, replace if customer has replacement filter. 
• General inspection of wiring in furnace and A/C units 
• Check amp draw of evaporator motor 
• Check amp draw of condenser motor 
• Check amp draw of compressor 
• Inspect furnace chambers and burners. 
• Check controls and safeties on furnace. 
• Visually inspect exposed flue pipe 
• Check thermostat operation. 
• Check crankcase heater operation for heat pumps. 

See T&C for the complete checklist.

Claims can be placed 24/7/365 by calling or going online.